Chinese Whispers

Duration: 6 Mins

DVD $295.00

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Description:

Many problems in the workplace begin with the miscommunication of messages.

Ineffective listening leads to the reduction of the amount of information received.

Remembering only a percentage of the message is a common contributor to this miscommunication.

Furthermore, how we interpret a particular message can be affected by one’s thoughts and feelings.

This communication training video examines the importance of:

  • face-to-face communication
  • direct instructions
  • clarifying information

Viewers are also asked to think about how formal and informal information is past around their workplace.

Comes complete with a comprehensive powerpoint presentation CD.