Negotiation Skills

Duration: 9 Mins

DVD $295.00

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Description:

Negotiation is something we’ve all done at one time or another.

Whilst we are not taught negotiation at school, it is a valuable skill to master, particularly in the workplace.

In this training program you are shown a sales negotiation between an account manager and an office manager. Through the scenario you will learn:

  • the importance of preparation
  • tips for handling objections
  • importance of questioning

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