Taking Messages

Duration: 4 Mins

DVD $95.00

Add to cart

Online Video Licence
From $145.00

Enquire Now

Video eLearning Licence
From $295.00

Enquire Now

Description:

Taking a message on the phone, can be one of the most important elements of using the telephone at work.

If you take the message, you are the caller’s only hope that that communication gets through to the right person.

This training module presents viewers with several practical suggestions on how to manage a call when a co-worker is unavailable, including what information should be gathered when taking that all important message.