Using the Telephone Corporate

Duration: 3 Mins

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What is the initial contact your customer or client has with your company? If your business is like most others, it’s a telephone call. Your customer’s or client’s experience from that initial contact will largely determine the result – make or break.

“You never get a second chance to make a good first impression!”

This Using the Telephone training video features:

  • The importance of our voice image we send when on the phone.
  • Tips for making that great first impression.
  • How to build rapport with your caller content is also included in this Using the Telephone training video.