The ability to listen is one of the most important skills in communication. This is especially so when talking to customers on the telephone.
In this training video, viewers will learn several strategies that can be applied for improved listening skills, such as:
With an online video licence, you will receive the training video in a digital format (eg. mp4) for online application – upload to your organisation’s intranet, LMS or online platform.
The licence is a “one-off” investment, and is based on the number of staff accessing the content online, and the number of titles purchased.
Alternatively, we can host the video and supply access via a link (annual streaming licence), where the video will stream directly to your computer, or online platform.
Simply enter your details below with some information regarding use of the video, and we’ll be in touch shortly.
With a Video eLearning licence, you’ll receive this training program in a format for easy upload to your learning management system (SCORM, Tin Can API), online training platform, or web server.
The licence is a “one-off” investment, and is based on the number of staff accessing the course online, and the number of titles purchased.
Simply enter your details below with some information regarding use of the training package, and we’ll be in touch shortly.
This series is made up of individual modules. You can pick and choose which modules suit you best and from that, we can create a tailored package for you.
Contact us to discuss pricing options for a tailored package.
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Submit your details below and we'll send you a link to access a full preview of this program.